Using this handy checklist will guide you through a detailed process to arrive at strategically sound decisions regarding IT transformation options. Each step is thoroughly laid out and explained as a comprehensive "reality check" for organizations to utilize. Bringing in a consultant can also help to reduce an organization's costs and obtain better services.

• You struggle with identifying current service costs and outputs.
• You have trouble breaking down expenses to show unit costs.
• You can’t seem to expose internal issues that affect your operation.
• You continue to benchmark yourself against competitors instead of assessing.