Strategic IT Outsourcing for CPG and Retail

Today’s consumers demand personalized experiences. CPG retailers must adopt technologies capable of unlocking those experiences through concepts like enterprise data management and analytics (EDMA) and unified omnichannel commerce. This poses new challenges for enterprise CPG leaders tasked with identifying top-level IT opportunities that accelerate value delivery across a growing number of channels.

Why Windsor Group?

We believe the best way to seize these opportunities is to reshape the IT function into an agile, responsive unit through strategic outsourcing. We help clients form a roadmap for outsourcing to leverage the best service provider for their needs — a partner capable of delivering a tailored sourcing strategy that achieves cost reductions and operational efficiencies to enhance future profitability. With our support, CIOs can identify enterprise CPG priorities and leverage technology to optimize operations, accelerate value delivery, and outpace the competition.

Devising New Operational Models To Drive Significant Cost Savings

When a national retail chain was unsatisfied with the high and unsustainable application support costs of its existing infrastructure, it turned to Windsor Group to develop a new operational model that would drive cost efficiencies.

How Windsor Group Helped

Working collaboratively with the retail chain, Windsor Group established an IT services baseline using readily available data. Then, we:

• Performed an opportunity assessment
• Devised a customized solution with a vendor
• Helped drive significant cost savings

The result? The retail chain achieved a 20% reduction in application support costs based on Windsor Group’s recommendation.