Retail & Consumer Goods

15 April 2016 / Comments

STRATEGIC SOURCING FOR RETAIL & CONSUMER GOODS

The evolution of technology has driven significant change in the Retail & Consumer Goods industry. Organizations have more power than ever to deliver rich customer experiences and optimize key business processes, such as back office and supply chain operations. For CIO’s, this means new challenges and opportunities as the organization increasingly depends on the IT function to accelerate value delivery across all business units.

At Windsor Group, we believe the best way to seize these opportunities is to reshape the IT function into an agile, responsive unit through strategic outsourcing. With our highly honed expertise and proven approach, we help clients form a roadmap for outsourcing that leverages the best service provider for their needs. Through a tailored sourcing strategy, Retail & Consumer Goods organizations can achieve cost reductions, operational efficiency, and enhance future profitability.

CASE STUDY

CHALLENGE
Unsatisfied with the high and unsustainable application support costs of their existing infrastructure, a national retail chain came to Windsor Group to devise a new operational model that would drive cost efficiencies.

SOLUTION
Windsor Group worked collaboratively with the client to establish an IT services baseline using readily available data. We then performed an opportunity assessment and devised a solution with a vendor that would drive significant cost savings. Based on our recommendation, our client achieved a 20% reduction in application support costs.

CASE STUDY

CHALLANGE
Unsatisfied with the high and unsustainable application support costs of their existing infrastructure, a national retail chain came to Windsor Group to devise a new operational model that would drive cost efficiencies.

SOLUTION
Windsor Group worked collaboratively with the client to establish an IT services baseline using readily available data. We then performed an opportunity assessment and devised a solution with a vendor that would drive significant cost savings. Based on our recommendation, our client achieved a 20% reduction in application support costs.

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